Returns & Exchanges
At StudioSuits, we strive for perfection in every stitch; however, if your garment doesn't meet your expectations, we offer a streamlined return and exchange process for all non-customized items. Please note that bespoke, made-to-measure garments are subject to specific alteration credits rather than standard returns.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization Number.
- 2.Prepare the Package
Securely pack the unworn items in their original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.
- 3.Ship to Our Studio
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.
- 4.Quality Inspection & Refund
Once our master tailors inspect the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.
